Disclaimer
DISCLAIMER AGREEMENT
This disclaimer agreement is for you to consent to release Eden Thai Massage and Spa (“We”,” Our” and “Us”) for any responsibility in case of an accident, illness, or personal injury.
Massage may provide benefits for certain conditions, but results are not guaranteed and vary from person to person. These benefits may include relief of muscular tension, relaxation, reduction in the symptoms of stress-related conditions, and provision of general wellbeing.
Massage therapy may produce side effects such as muscle soreness, mild bruising, increased awareness of areas of pain, and light-headedness amongst other possible temporary outcomes. We or our therapists do not diagnose illnesses, prescribe medications nor physically manipulate the spine or its immediate articulations.
By booking our services you give your consent to receive massage services and/or other bodywork or treatment (“Services”) and acknowledge and agree that you are doing so at your own risk. Your health and safety with respect to such Services are your sole responsibility. Your decision to receive Services is voluntary, and you know of, understand, and assume any and all the risks associated therewith. This includes personal injury from performing any Services performed, or any and all forms of injury and/or damage to a person, both animate or inanimate, mental, physical, or any and other forms of injury. We also disclaim liability caused by intentional or unintentional negligence.
You should always consult a physician if you have a health concern and before engaging in any of our services. Not all massage, body treatments, or activities are suitable for everyone. Please disclose any relevant health conditions to your massage therapist that may effect your treatment, including pregnancy, skin conditions etc. The Services provided are in no way intended as a substitute for medical, nutritional, or psychological counselling.
JURISDICTION
This disclaimer agreement and this website are subjected to the laws of New Zealand. If there is a dispute between you and us and it cannot be resolved by mutual agreement, then you must lodge a claim with the Disputes Tribunal or the District Court in Auckland.
COMPLAINTS PROCEDURE
It is your responsibility to tell your massage therapist if the quality of the service provided is unsatisfactory as soon as possible. This includes adjusting the pressure of the massage, needing work on specific issues etc. After 30 minutes of your session, you will be charged the full amount of your appointment. Please ensure that you notify your massage therapist of your pressure preference and areas requiring attention. Adjustments can be made in the first 30 minutes only; after that time, we will charge the full amount for your booking. Thank you for understanding.
